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Tel: +86-769-82813158
Fax: +86-769-89032246

E-mail:  info@lpoutdoors.com
              sales@lpoutdoors.com

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FAQ

1. Why choose Liping?
1>. The ISO 9001:2000 quality system can perform trusted products.
2>. 2010 WORD CUP, 2010 COMMONWEALTH GAME 2012 OLYMPIC GAME supplier.
3>.ODM service, We can design and make drawing in 5 days.
4>.The raw material are customized from manufactory supplier but not from market to keep high quality.
The frame are heavy duty , The steel parts are hot dip galvanized,The aluminum parts are anodized.
5>.Some steel are 304stainless. The Aluminum alloy is 6061 T6.
6>. All fabrics are waterproof,flame retardant and UV
protection Sewing each seam minimum 2 lines and sometimes even 4 lines for strengthen.
7>.The imprint ink are environmental friend. Are Aoe-free.
8>. Some products can be guaranteed 3 years. Some products can be guaranteed 1year. We can compensate the damaged products or parts with free.

2.How can I order?
Click “contact us”, you will find our contact information there. Please send us items you are interested in, you will get reply very soon. We can make the sample as your required . After the sample confirmed ,we can arrange the order production accordingly, also we will mail the photos on detail finished product for your check. All finished products must get through strictly inspection. Also you can arrange some inspectors to come here to inspect the product .

3. MOQ?
Different product, different MOQ, Please call or E-mail to learn .

4. Can you make design for customer?
Yes. As we talk above, we have our own designer. We can make any customized design, Just please give your idea, we can design and finish engineering drawing in 5days.

5. Can I put my logo onto the product?
Yes. The screen-silk imprint or the full digital solvent imprint.

6. What payment term:
T/T30% deposit, 70% before shipment arranged or after goods inspected
L/C irrevocable and at sight
Western  union or Paypal for small order.

7. Any accessories included?
Our quotation includes repair kits, ground pegs, PVC storage bag.

8. Production time?
For 1pc sample order, the production time is about 10 days after payment receipt.  For a 20’ container of order, the production time is about 30days.

9. Shipping way
We have our own forwarder. You can choose by sea, air or express. Any shipping way you like is OK for us.

10、Claim clause
Please mail me the photos on the damaged product, also let me know how many sets. Then we will compensate it ,as well as we will improve the production system to avoid the quality problem again.

11、After-sales service
We are pleased to help arrange the shipments, clear custom in your local port.
Also we provide installation video and engineering illustration to help tents installation. If some quality complaint happens, we can compensate to you andwill improve the quality in next orders. You and we are partners

 

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